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NAL Plant

Working with NAL to create strong business foundations through branding

NAL plant is a family run business supplying plant hire, building materials and aggregates to construction companies, independent landscapers and the general public. They were established in 1975 and are well known locally within the construction and ground working sectors.
Project Brief
Over the years NAL had built up a good reputation for being a reliable supplier of plant and building materials. However, due to their location, they were not so well known to the general public. Because of this NAL were now keen to revisit their marketing strategy and refresh their look and feel. Whilst they did not want to become unrecognisable to their core commercial customer bank, they were eager to expand and target retail customers and the DIY market more effectively.

Sneak-peek at the services we provided

Brand

Our initial research confirmed that NAL’s branding was very dated and did not really reflect on what the company actually did, with many potential customers seeing no connection at all. Most also thought that NAL only supplied to the trade, so would be hesitant to engage with them.

Based on these observations, we created a series of conceptual designs and presented them to NAL, showing how these could work across all customer touch-points. Our favoured choice was designed around a clever play on a plant shovel incorporated into the NAL ‘A’. This instantly identified NAL with a link to the plant/landscaping industry, and the client loved it.

Online

A new website was created incorporating the new brand. All content was reviewed and rewritten, focussing more on the commercial experience. In the past, Westville had worked on commercial projects but had no objective evidence of this, so we revisited these and wrote a series of commercial case studies. New imagery was needed to back up these case studies resulting in us visiting former sites to take professional photo shots. Over a period of months, a bank of case studies was created and embodied within the site to add more confidence in what Westville had to offer.

Video Production

Creation of a series of promotional videos for use on the website to promote the benefits of being employed by Westville

Interior Design, Print, Signage & Livery

All interior and exterior signage was refreshed with the new brand identity., Stationary and sales literature was assessed and redesigned and all vehicles received new livery. Internal office and factory spaces were designed to be more thought-provoking, with messaging boards and large format case study examples.

Social & PR Support

Ongoing social media support was given as we assisted in writing and sourcing imagery for agreed campaigns. In addition, PR articles were written to help promote the company and its employees.

Bid/Tendering Support

Support was provided when tendering opportunities presented themselves in the form of designing tender submissions. This focussed on delivering detailed information in the most graphical, standout way to make an impressive initial impact.

Building an Ethical Presence

From the start, Westville was keen to promote the company's ethos for an environmentally friendly, sustainable future. After extensive research, Creativefive created a programme that was true to the company's mission, and ‘Planet Protect’ was born. Designs were rolled out and the concept was integrated into all client touch-points.

Goals

To modernise the company brand, making it appealing to both commercial and retail customers.

Website refresh, focusing on making it more modern, mobile-friendly and functional for both commercial and retail customers.

Renew all signage, office and depot decor in order to integrate any new brand.

Update all stationery, literature and POS.

Make better use of social media opportunities.

Introduce brand livery on all plant hire equipment.

Results

A distinctive rebrand now instantly makes the company more recognisable to its targeted markets.

A new website delivers clear information with products and services displayed in a more user friendly way. As a result, retail DIY customer sales have increased by more than 50%.

Branded professional literature and documentation now instils confidence and informs with clarity into NAL’s target audiences.

Regular targeted social media and Ad campaigns in local magazines produce increased click-throughs to the website, generating more sales.

Client Satisfaction

"We have built a unique working relationship with Creativefive and they have become an integral part of our business. Their dedication, loyalty, care and attention to detail is always at the heart of what they do. This level of personal service is incredibly hard to find and has contributed significantly to our business success.

NAL is now instantly recognisable and we have expanded our customer base extensively. Their business development and rebranding work has been instrumental in achieving this."

Michele Longden
Primary Contact - NAL Plant
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